Privacy Policy

Overview

Lab 317 is committed to protecting your privacy. This policy explains what information we collect, how we use it, and what choices you have.

Information We Collect

Contact inquiries — When you email us (via sales@, support@, admin@, or contact@ addresses), we receive and store the information you provide in your message. We use this only to respond to your inquiry and manage our relationship with you.

Client-side storage — Our website uses your browser's localStorage to remember page feedback preferences (thumbs up / thumbs down). This data is stored locally on your device and is never transmitted to Lab 317 or any third party.

Information We Do Not Collect

Lab 317's website does not use analytics services, tracking pixels, advertising cookies, or any form of cross-site tracking. We do not collect IP addresses, device fingerprints, or browsing behavior data through our website.

Third-Party Content

Some pages embed third-party content such as YouTube videos. These services may collect data according to their own privacy policies. Lab 317 does not control or have access to data collected by third-party embeds.

Data Shared with Service Providers

Our email agent services process messages on your behalf using AI providers (such as Anthropic). Data shared with these providers is governed by our service agreements and their respective privacy policies. We do not permit our AI providers to use your data for model training.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you. You can clear your browser's localStorage at any time to remove locally stored preferences.

Cookies

For information about cookies and client-side storage, see our Statement about Cookies.

Contact

If you have questions about this privacy policy, contact [email protected].